Our philosophy centers around being
100% compliant with all collection regulations.
a proven record
As a benefit of our many years in the collection industry, Armstrong and Associates has a proven record of compliance with Federal, State, and local regulations. Any agency can profess compliance but we have a record to support it.
Training and testing
Compliance is ensured through appropriate training of new hires and the continued training and education of all employees. All account representatives and staff are required to adhere to Armstrong’s high standards for compliance and security. We provide highly trained and motivated collections representatives who properly and professionally recover every collectible dollar placed.
KEY AREAS OF FOCUS
HIPAA Health Insurance Portability and Accountability Act
FDCPA Fair Debt Collection Practices Act
Gramm-Leach-Bliley Act
IRS 501(r)
Telephone Consumer Protection Act
HITECH Health Information Technology for Economic and Clinical Health Act
Fair Credit Reporting Act
PCI DSS Compliance